Terms and Conditions


Prices for all products on this website are in New Zealand Dollars & include GST of 15%. All prices are subject to change without notice.

Freight & Packaging Charges

For all orders the delivery charge will vary according to size of goods and area of delivery.

Bulky Orders such as Mobility Scooters, Electric Wheelchairs and heavy goods may require a further delivery surcharge. This will be advised prior to delivery where necessary. Life Unlimited reserve the right to charge any additional freight charges incurred.

All items picked up by the customer from our Hamilton store will not incur a delivery charge.

Rural Delivery will incur an additional fee of $5.

Returns, Refunds & Exchanges

The Life Unlimited Online Store is happy to accept returns of certain goods with notification within 7 days of date of purchase.

Goods must be:
In excellent, unused condition,
In original packaging with all manuals and any accessories.
Be accompanied by proof of purchase (receipt).

Cost of return is at the expense of the purchaser.

Due to hygiene reasons, we are unable to refund or exchange returns of any of the following products
Incontinence products (disposable, underwear, bedding)
Toilet products
Bathroom seating and personal cleaning products

Faulty Product

Life Unlimited Store will honour the Consumer Guarantees Act. Faulty product will be repaired, replaced or refunded. Product returned must be within the manufacturer’s warranty terms & conditions. Freight charges on returns will be refunded and freight will not be charged when sending any replacement product.


While every attempt is made for this website information to be accurate and up to date, it is provided by Life Unlimited in good faith. We cannot guarantee the accuracy and completeness of the information on the website and we do not accept any responsibility arising in any way for errors in, or omissions from, the information contained in the website.